Contact Us

For customer support or questions,
email
Phone: 770-967-5090

Please note that email is not a secure form of communication. No sensitive information should be sent via email
including social security number, account numbers, passwords, etc.

Once we receive an email from you we may need to reply with or request your personal information in order to assist you. To do this securely, we will send you an encrypted email. If you receive this type of email you will notice a subject line of “HSBsecure.” You will be prompted to complete a registration process in order to email us securely.

For account information, from telephone banking, call Telebanc at
877.527.2716

To report a lost or stolen debit card, call
800.554.8969

To Report a Lost or Stolen Douglas County Bank Debit Card, call:
800.523.4175

To reporting a lost or stolen CREDIT card:

  • Bartow County Bank Credit Card, please call 800-325-3678
  • Hamilton State Bank Credit Card (issued after 2011), please call 800-325-3678
  • Hamilton State Bank Credit Card (issued 2011 or before), please call 800-854-7642
  • McIntosh State Bank or First State Bank Credit Card, please call 800-854-7642


Click here for job opportunities

To report a lost or stolen debit card after normal business hours, please call
800-554-8969.

Information Regarding Your Deposit Account
Federal Regulations say you must “opt-in” or certain debit card & ATM transactions can be denied.

Telebanc: 1-877-527-2716 | Customer Support: 770-967-5090 | Email: